Contact Information
Address
Heritage House
42 Kensington Gardens
London, W2 4RB
United Kingdom
Operating Hours
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
Please note that office hours differ from tour operating times. Many experiences run on weekends and evenings by arrangement.
Response Timeline
We typically respond to inquiries within one business day. For urgent booking requests, please indicate this clearly in your message subject line.
Visit Our Office
While most bookings are completed online or via email, we welcome visitors to our office by appointment. If you prefer to discuss experiences in person, please contact us to arrange a suitable time.
Accessibility
Our office is wheelchair accessible. Many of our heritage experiences involve historical sites with varying accessibility levels. Please contact us to discuss specific requirements, and we will provide detailed information about each location's facilities.